Before physically swapping a Fleetr tracker to another vehicle, update the device-to-vehicle association in your account to ensure accurate tracking data and reports.

Step 1: Update Vehicle & Driver Information

You can reassign the device yourself using Fleetr Self-Management. For full step-by-step instructions, see our guide on

How to Update Your Driver and Vehicle Information.

• In Self-Management: Go to the Vehicles tab, select Edit / Vehicle Settings on the current vehicle, and update the details (Year, Make, Model, VIN) or reassign the driver.

• Data History Preserved: Changing the assigned driver or vehicle does not erase past data. All historical trips, safety scores, and reporting remain saved under the device profile.

• Requesting a Fresh Start: If you prefer a completely clean device record for a new vehicle, contact Support to reset the unit. Be sure to export and save your detailed
  Trip Reports before requesting a reset or removing any device from your account.

Alternate Method: Contact Support

If you prefer to have the Fleetr team handle the update for you, email support@fleetr.app or call 1-415-651-7575 with:

• Device IMEI number (found on the physical tracker label, under the Vehicles tab, or in Self-Management)

• Old Vehicle Details (Name/VIN)

• New Vehicle Details (Name, Year, Make, Model, VIN)

Step 3: Swap the Hardware

Once updated in the portal, unplug the tracker from the old vehicle and firmly plug it into the new vehicle's OBD port. Take a quick 5-minute drive to initialize GPS reporting under the new profile.