My airbag light came on when I connected the device, what do I do?

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• I connected my device, but it doesn't turn on any lights. What to do?

  Try to do a few trips, the device may take a little while to turn on. Alternatively, there may be a short circuit in the power supply to the device port. Please contact Support.

• How do I know that my device is installed correctly and is communicating?

  Green solid or flashing lights indicate the device is connected. There may be other red or yellow blinking lights when the device loses connection. If your device is non funtional there will be no lights.

• Is the operation of my vehicle affected by the device?

  No. The device should not affect the operation of your vehicle.

• What do the lights on my device mean?

  At first, when you plug the device into your vehicle you will see some lights turn on. These lights represent the different states of the device with colors. Please see below for the different states of the device: Blinking amber and solid amber When ...

• My device suddenly stopped working. What to do?

  Turn off the engine and unplug the device for 5 minutes and then try again. If it is still not working, try leaving it plugged overnight.