I need to purchase additional devices, how do I do that?

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• I installed my devices, but vehicles are not showing up on the map, what do I do?

  Your devices may not be properly activated. Please contact Support and we'll be happy to assist

• Are all vehicles compatible with your devices?

  Almost all types of vehicles made after 1996 are compatible. Some older vehicles may have less engine data available.

• I need to switch a device to a new vehicle - do I need to do anything before?

  Please contact Support so that we have the vehicle association updated and can report properly.

• Why do I need to connect a device to the vehicle?

  The device is Fleetr’s way of getting data from your vehicle.

• The device is on, but I don't see my location on the platform, why?

  After you install your new devices, it may take a few trips for the platform to read the signal from the device. You should see the location after a few trips. If you don't see the devices at all on the fleetr platform, it's possible they will need ...