I need to purchase additional devices, how do I do that?

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• I installed my devices, but they are not showing up on the map, what do I do?

  If you received a new device and it's not showing up on your account or the map, this might be due to a problem during the automatic activation. We need you to provide us with the IMEI number of the device(s) so our support team can activate them ...

• The devices are not updating their location

  There are several reasons why there may be a delay in LiveView, the possible causes are listed below: 1. Low signal locations: when transiting in low signal areas, the device will try to connect to location services using the triangulation method. ...

• Are all vehicles compatible with your devices?

  Almost all types of vehicles made after 1996 are compatible. Some older vehicles may have less engine data available.

• I need to switch a device to a new vehicle - do I need to do anything before?

  Please contact Support so that we have the vehicle association updated and can report properly.

• Why do I need to connect a device to the vehicle?

  The device is Fleetr’s way of getting data from your vehicle.