How do I know that my device is installed correctly and is communicating?

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• The device is on, but I don't see my location on the platform, why?

  After you install your new devices, it may take a few trips for the platform to read the signal from the device. You should see the location after a few trips. If you don't see the devices at all on the fleetr platform, it's possible they will need ...

• Is the operation of my vehicle affected by the device?

  No. The device should not affect the operation of your vehicle.

• What do the lights on my device mean?

  At first, when you plug the device into your vehicle you will see some lights turn on. These lights represent the different states of the device with colors. Please see below for the different states of the device: Blinking amber and solid amber When ...

• My device suddenly stopped working. What to do?

  Turn off the engine and unplug the device for 5 minutes and then try again. If it is still not working, try leaving it plugged overnight.

• My vehicle won't start after connecting the device. What does that mean?

  This is probably due to your vehicle's battery rather than the device.